Professional services to us means multiple services we provide to the most professional standard. These are valuable solutions that benefit you at any phase in education.
From general support to full on managed service provision. The three stages of our support are:
• Consultancy - Odysseys consultancy is free of charge! Our consultancy usually entails a site survey where we come to your educational establishment and look for the best possible ideas to fit within your budget. We can offer advice or even design your whole set up for you with our qualified team.
• Installation - We hold our installations to the highest standard to ensure the best teaching outcomes making it beneficial for the teachers and students. We have a team that specialize In different areas as a company our main focus is on education and the positive outcomes. Our system configurators are fully qualified and professional members of our team. Our installation engineers are all accredited and all have their safety certificates. We understand working within education you can never be too safe all our staff are DBS enhanced checked and experienced working with schools.
• Ongoing Support - We offer ongoing support to help you with the journey, ongoing support could be a number of things such as:
- Fully ticketed help desk with proactive alerts
- Telephone, remote log in and onsite support available
- Onsite Customizable support to make your support completely unique for your school